Visitorsand Staff Effectively. Customer Service: FriendlyHelpfuland Patient Attitude Is Crucial For Creating Positive First Impression and Resolving Customer Inquiries. Organization: Receptionists Must BE Organized to Manage SchedulesAppointmentsFilesand Other Administrative Tasks Efficiently. Multitasking: They Often Handle Multiple Tasks SimultaneouslySuch AS Answering PHCommunicationReceptionists Need Excellent Verbal and WrittenReceptionists Need Excellent Verbal and Written Skill