Fresher Customer Care Executive Jobs in Mumbai

A customer care executive working in an organization needs to answer customer inquiries, solve issues, handle customer issues, and resolve complaints. They are accountable for support with the help of calls, emails, or chats. They ensure customer satisfaction by giving highly useful solutions and maintaining professional communication.

The majority of the positions require a high school diploma or even a bachelor's degree. It is equally important to have good communication skills and problem-solving abilities, and basic computer information is essential. Many companies also give preference to the customer service experience. Here, lead generation is quite important.

The common salary for a customer care executive in Mumbai starts from 2 to 4 lakhs per annum. It works on experience, industry, and the employer. Some companies might give extra incentives or bonuses according to the performance.

In Mumbai, different industries appoint customer care executives to handle client relations and give support. The top industries are telecommunications, where businesses should manage different customer queries and technical concerns.

• In banking and finance, real support is necessary for account management and services.
• E-commerce is required, and the executives' customer assistance for orders and returns is essential.
• Hospitality and travel are to answer the bookings and customer enquiries.
• In the field of IT and software, tech support is compulsory.
• In the industry of retail and healthcare, customer care executives handle client interactions and boost customer satisfaction.

There are different ways of finding the right customer care executive jobs in Mumbai for Freshers. But the simple and easiest one is to find it through job portals like PlacementIndia. On the website, you can easily filter jobs through location, industry, and experience level. There is no waste of time at all.