*Attracts potential customers by answering product and service questions;suggesting information about other products and services.
*Opens customer accounts by recording account information.
*Maintains customer records by updating account information.
*Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;selecting and explaining the best solution to solve the problem; expediting correction or adjustment;following up to ensure resolution
... more *Attracts potential customers by answering product and service questions;suggesting information about other products and services.
*Opens customer accounts by recording account information.
*Maintains customer records by updating account information.
*Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;selecting and explaining the best solution to solve the problem; expediting correction or adjustment;following up to ensure resolution.
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