Netstar Infotech

Mumbai, Maharashtra

CUSTOMER SERVICE EXECUTIVE Customer Service Executive/Officers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organisation they work for. Customer Service Executive/Officers are expected to understand and satisfy their customers\' requirements and exceed their expectations if possible. Profile : Customer Service Executive Salary : 8k 17k Shifts : Night / 24*7 rotational Location : Thane/ Powai/ Turbhe/ Goregoan / Mira Road/ Airoli . Candidate Eligibility : Candidate should possess an excellent communication. Candidate should be minimum HSC passed with 6 months of Experience or Graduate Freshers Candidate should be flexible with shift timings.[Night] Candidate with good customer service skills would be preferred. Candidates should be confident and convincing Job Duties/Responsibilities:- Providing help and advice to customers using your organisation\'s products or services Communicating courteously with customers by telephone. Investigating and solving customers\' problems, which may be complex or long-standing problems that have been passed on by customer service assistants Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill Keeping accurate records of discussions or correspondence with customers Thanks & Regards, Tejaswini Chavan, HR Executive, Netstar Infotech.