The person at this position will be responsible for troubleshooting technical issues regarding any IT equipment such as printers, desktops, laptops, tablets or any network related issue.
Proper documentation of the issues and action taken to resolve the issues.
1) Installation & troubleshooting of Operating Systems
2) Assembling, formatting PCs, installation of drivers
3) Network troubleshooting, preparation of network cables
4) Installation & updation of Antivirus Software
5) Diagnosing system/network related problem accurately & getting it resolved
6) Configuring MS Outlook
7) Basic working knowledge of LAN, WAN, routers, wireless preferred