Intouch Consumer Care Solutions Pvt. Ltd
Pune, Maharashtra

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Primary Job Responsibilities Be onsite & lead the activities for installations, training etc. Listen and respond to customers needs and concerns Troubleshooting and resolving software/system issues Assist in remote installations of new software, service packs and upgrades Provide phone support and remote remediation for client queries / issues Identify opportunities to scale the organization business Skills & Experience Required Good understanding of the Windows operating systems Knowledge of Windows debugging & troubleshooting tools Basic knowledge of networking Basic knowledge of Linux operating system & debugging tools Excellent written and verbal communication skills

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