Customer Service Executive/ Senior Executive Customer Service BookMyShow Mumbai
Ever wondered what it's like to work at a 1000+ employee company that functions with the same excitement and drive as a 3 person startup? BookMyShow is evolving, and we are inviting passionate customer service executive to join us.
Job Duties:
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Handling calls from customers.
Resolving customer queries.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills and Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Job Type: Full-time:
Rotational Shifts
Bangalore +1 Mumbai
4 - 8 yrs
