We are looking for a pleasant Front Office Executive cum Admin to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities and Duties
A front office executives responsibilities will vary based on the nature of the organization, but some central tasks are commonly a part of the job. Our analysis of listings reveals the following as duties usually expected of a front office executive:
Welcome Customers
Front office executives greet everyone who enters. This action sets up a positive interaction that reflects well on the employer.
Provide Service
Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. At a hotel, for example, this could involve checking people into the computer system, explaining particulars about the room and amenities, answering questions about food service or local transportation, and calling for assistance with luggage.
Answer Phones
In addition to serving on-site guests, front office executives take care of incoming calls. They provide basic information, such as hours of operation or directions to the place, and direct other inquiries to the appropriate staff member.
Collecting Payment
At places such as hotels, front office execs may total bills for guests and process payment by running a credit card or verifying a check.
Salary: 12,500 to 15,000.00 /month
Kolkata
0 - 1 yrs
4.3 Lac/Yr
