Workshop Supervisor - MIDC, Bhosari, Pimpri-Chinchwad,

UNNATI VEHICLES PVT LTD

Service Advisor/ Supervisor Body shop Roles & Responsibilities.

1

Attendance 90%.

2

Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.

3

Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer.

4

Detail inspection of vehicle for accidental damages , claim form to be filled by customer only on his hand writing.

5

Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required document should demand in original copy.

6

Explaining the customer about insurance claim process and will also explain terms and condition of cashless and non cashless process with repair estimate and take a customer signature on estimate also.

7

Initiate the claim intimation process with insurance company on arrival of vehicle (same day).

8

Service advisor will also check with part department about the availability of parts so that required can be order, so that premised timeline of vehicle delivery can inform to customer.

9

Assessment will done by insure surveyor with coordination with service advisor as per accidental damages estimate and SA take approval sign from surveyor on assessed estimate.

10

Service advisor inform to customer after completion of survey done and approval given by insurance company.

11

In case insurance is non cashless or repair estimate is higher than 1Lakh, demand advance repair amount to customer before start of work and procurement of part.

12

SA will ask the customer whether he agree on insurance approval, so that further work can be completed and keep record of the same.

13

If customer is not agree on insurance approval then service advisor ensured that customer can be direct in contact with insurance survey

14

Time to time update about the work in progress

15

After completion of vehicle Performa invoice will sent to insurance company for taking liability of insurance company

16

After having the road test if any

• Experience1 - 3 Years
• No. of Openings1
• EducationVocational Course, Diploma
• RoleWorkshop Supervisor
• Industry TypeAutomobile / Auto Ancillaries
• GenderMale
• Job CountryIndia
• Job TypeWork from Office