A Payroll Welfare Officer, with a Master of Social Work (MSW) qualification, is responsible for ensuring that employees receive the necessary support and assistance related to their financial well-being within the scope of the company's payroll system.
Responsibilities may include:
1. Administering payroll processes while adhering to legal and company policies.
2. Managing employee inquiries and concerns related to payroll, benefits, and financial assistance programs.
3. Collaborating with HR and finance departments to address payroll discrepancies and resolve issues.
4. Providing guidance and support to employees regarding financial management, budgeting, and accessing available resources.
5. Assisting employees in understanding their benefits packages, including health insurance, retirement plans, and other perks.
6. Developing and implementing initiatives to promote financial literacy and wellness among employees.
7. Maintaining confidentiality and discretion when handling sensitive employee information.
8. Keeping abreast of changes in labor laws, tax regulations, and payroll best practices.
Key skills for this role include attention to detail,