Role and responsibility:
• Website Support Analyst This role interfaces with internal and external customers and supports teams in our international offices.
• The candidate must be flexible and able to multitask across a variety of job duties
Create high quality content from existing websites by following client instructions and mockup.
• Usage of appropriate WordPress template / module.
• Proof reading the content that is ported to new site and making sure it goes with the flow.
• Participate and contribute in calls with International teams, operational team meets & training sessions
• Work overtime when needed to meet critical deadlines
• Complete adhoc tasks and projects as needed
Desired Candidate should display the following behavior/competencies:
• Graduate in any stream
• Ability to prioritize workload and meet strict deadlines.
• Min 2 years’ experience on WordPress/website building/website designing role.
• Ability to quickly learn and adjust to integrate new processes and products as needed
• Focused and detail-oriented
• Adaptability / Ability to Multi-Task
• Good communication skills (written & spoken)
• Good MS Office Skills / Presentation Skills
• Open to Feedback & Suggestions
• Willing to work in shifts
Technical Skills
• Experience working with WordPress
• Knowledge of HTML and CSS
• Website building and designing
• Should be able update/port content on Web pages, Landing pages using WordPress CMS.
• Knowledge of non-WordPress CMS, Duda, Mono and Responsive website platforms would be an added advantage
• Knowledge of Plugins and Theme Customization would be an added advantage
• Basic Knowledge of Wrike and Salesforce would be an added advantage
• Good communication skills
• Basic Knowledge of SEO (Metadata, Image Alt text, Image Optimisation, Redirecting defunct URLs etc)
• Basic coding skills