Water Purifier Technician

Aspiring hr solution

Maintaining 6 Calls / Visits Per Day Productivity

85% Attendance to be maintained per month

Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

Documentation of all activities on the field as per the company process

To raise the bill as per MRP of spares and ensure the payment collected from customers are submitted to BP same day

Renew Annual Maintenance Contract from In-Warranty & In Contract customer 30 days prior to the end date of Warranty/ Contract

Follow up with a customer who has not renewed Annual Maintenance Contract (AMC) and renew the same and update feedback in case AMC is not taken

Update customer feedback in mobile app. or in SRAF / History card as the case applicable

Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

Report to BP office in the evening and submit tool kit with spares and documents to BP including defective spares

Drop door lock card at the door in case if the customer is not at home during any visit

• Experience0 - 1 Years
• No. of Openings70
• EducationVocational Course, Diploma
• RoleWater Purifier Technician
• Industry TypeConsumer Durables / Home appliance
• GenderMale
• Job CountryIndia
• Job TypeWork from Office