Designation: F&B Server (Waiter/Waitress)
Experience: Minimum 1+ year experience as a F&B Server (waiter/waitress/steward), preferably in a premium or luxury food and beverage establishment. Experience in the F&B or hospitality industry is highly desirable.
Qualification: High school diploma or equivalent; formal hospitality training is a plus
Job Profile: As an F&B Server, you will play a key role in creating a welcoming environment, delivering exceptional service, and ensuring customers enjoy their experience. You will be responsible for presenting menu items, taking accurate orders, serving food and beverages, and maintaining cleanliness and organization within the establishment.
Responsibilities:
1. Greet customers warmly and guide them through menu options.
2. Take precise food and beverage orders, accommodating any special requests.
3. Ensure timely and accurate service delivery.
4. Serve food and beverages following company standards and presentation guidelines.
5. Handle payments (cash, card, or digital) and provide receipts.
6. Address customer inquiries and resolve complaints promptly with professionalism.
7. Keep dining areas clean and well-organized.
8. Monitor and restock service essentials like utensils, napkins, and condiments.
9. Assist with setting up and closing the service area.
10. Adhere to food safety, hygiene, and sanitation standards.
11. Handle equipment responsibly and report any malfunctions to management.
12. Support team members during peak hours to maintain smooth operations.
13. Communicate effectively with kitchen staff and managers regarding customer preferences or issues.
Required Skills
1. Strong interpersonal and communication skills
2. Basic math skills for handling payments
3. Ability to follow instructions and prioritize tasks
4. Knowledge of food safety and sanitation practices
Desired Skills
1. Familiarity with F&B service standards and protocols
2. Experience with point-of-sal