Customer Service Voice Process

Ds M- Power Solutions

JOB DESCRIPTION:

· Minimum Educational Qualification - 10+2 / Graduates.

· Excellent Communication Skills in English and Hindi.

· Good Written communication skills in English.

· Make designated number of outbound calls within the time allotted.

· Handle customer inquiries both telephonically and by email.

· Follow communication “scripts” when handling Calls.

· Describe products to the customers and responds to queries and close sales.

· Has to prepare the reports and maintain them as well

· Build sustainable relationships and engage customers

· Flexibility with Rotational and Day Shifts (No Night shifts)

· Must be flexible to work timings. (Day shift only)

· A Good Team Player with desire to learn, perform and grow.

· Basic Knowledge of Computer and Microsoft office applications.

Additional details:

Salary: INR 2,00,000– 3,50,000 . plus incentives as defined by respective business

Industry: BPO / Call Centre / ITES

Functional Area: Telemarketing, Tele sales & Inbound process

Role Category: Voice

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office