International Voice Process Executive

  • icon job experience 0 - 2 Years
  • icon job opening 20 Openings
  • icon salary 1.3-3.3 Lac/Yr
  • icon job location Bhubaneswar
  • Face-to-Face interview Face-to-Face interview

Job Description

*Job description*

Night Shift starts at 9:00 PM - 6:00 AM

Must have to work from Office only.

Excellent interpersonal and written and oral communication skills.

Proficiency in spoken and written English

Experience in Telecalling/ Customer service

Responding to customer queries and requests via phone or email.

Assisting customers with product setup and resolving any technical issues they might experience.

Informing customers about specialized product functionalities and features.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.

Following up with customers to ensure sales.

Analyzing customer feedback and advising management on areas of improvement.

Ability to work under pressure.

Ability to lead a team.

Job Types: Full-time

Benefits:

Yearly Paid sick Leave

Lucrative Incentives

Schedule:

Fixed shift

Monday to Saturday

Night shift

Education: Higher Secondary(12th Pass),

Graduate (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English
  • Experience

    0 - 2 Years

  • No. of Openings

    20

  • Education

    Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course

  • Role

    Voice Process Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

About Taption Global Pvt Ltd

Taption global pvt Ltd, provides end- to- end BPO services . We deliver top quality , value added and transaction based services to reputed firms world wide
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