International Voice Process Executive

Taption Global Pvt Ltd

*Job description*

Night Shift starts at 9:00 PM - 6:00 AM

Must have to work from Office only.

Excellent interpersonal and written and oral communication skills.

Proficiency in spoken and written English

Experience in Telecalling/ Customer service

Responding to customer queries and requests via phone or email.

Assisting customers with product setup and resolving any technical issues they might experience.

Informing customers about specialized product functionalities and features.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.

Following up with customers to ensure sales.

Analyzing customer feedback and advising management on areas of improvement.

Ability to work under pressure.

Ability to lead a team.

Job Types: Full-time

Benefits:

Yearly Paid sick Leave

Lucrative Incentives

Schedule:

Fixed shift

Monday to Saturday

Night shift

Education: Higher Secondary(12th Pass),

Graduate (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home