Walk-In For Voice Process Executive

Telegrowth Bpo Llp

Job Responsibilites ;

* Manage Outboard Calls in a Timely Manner.

* Follow Communication '' Scripts '' When Handling Different Topics .

* Identify Customer Needs , Clarify Information Research Every Issue and Provide Solution And/or Alternatives .

* Seize Opportunities to Upsell Products When They Arise .

* Build Sustainable Relationships and Engage Customers By Taking the Extra Mile .

* Keep Records of all Conversations in Our Call Center Database in a Comprehensible Way .

* Meet Personal /team Qualitative and Quantitative Targets.

Requirements and Skills

* Previous Experience in a Customer Support Role .

* Track Record of Over - Achieving Quota .

* Strong Phone and Verbal Communication Skills Along with Active Listening .

* Customer Focus and Adaptability to Different Personality Types.

* Ability to Multi-task ,Set Priorities and Manage Time Effectively .

* High School Degree .

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Diploma, Professional Degree, B.B.A, B.Com, B.Ed, B.E, Any Bachelor Degree, Post Graduate Diploma

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  East vanniyar street