US Associate
Role Overview:
We are looking the candidate with excellent communication skills and good computer literacy.
Job Responsibilities:
1. Outbound calls to insurances for claim status and eligibility verification
2. Calling the insurance carriers based on the appointment received by the clients
3. Calling insurance companies to get the status of the unpaid claims
4. Willing to work in any process pertaining to voice based on the requirement
5. Maintain the individual daily logs
6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
7. Work cohesively in a team setting, Assist team members to achieve shared goals
8. Communication / Issue escalation to seniors if there is any in a timely manner
Skills Required:
Candidate should be with strong logical capabilities, analytical and problem-solving skills
Good knowledge of MS Office and familiarity with relevant computer applications
Excellent communication skills
Convincing skills
Attention to Detail
Deadline-Oriented
Confidentiality
Time Management
Data Entry Management
Accuracy
Initiative and Teamwork
Experience Range: Fresher or Experienced with International Voice process
Our EVP (Employee Value proposition)
5 Days working
30 Earned Leaves during calendar Year
Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
Performance bonus & Loyalty Bonus Benefits
Standard Salary as per market norms
Equal career opportunities, No discrimination
Magnificent & Dynamic Culture
Festival celebrations & fun events
- Experience1 - 4 Years
- No. of Openings12
- EducationProfessional Degree
- RoleVoice Process Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office