US Associate- Voice Process

Techno Wise

US Associate

Role Overview:

We are looking the candidate with excellent communication skills and good computer literacy.

Job Responsibilities:

1. Outbound calls to insurances for claim status and eligibility verification

2. Calling the insurance carriers based on the appointment received by the clients

3. Calling insurance companies to get the status of the unpaid claims

4. Willing to work in any process pertaining to voice based on the requirement

5. Maintain the individual daily logs

6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

7. Work cohesively in a team setting, Assist team members to achieve shared goals

8. Communication / Issue escalation to seniors if there is any in a timely manner

Skills Required:

• Candidate should be with strong logical capabilities, analytical and problem-solving skills

• Good knowledge of MS Office and familiarity with relevant computer applications

• Excellent communication skills

• Convincing skills

• Attention to Detail

• Deadline-Oriented

• Confidentiality

• Time Management

• Data Entry Management

• Accuracy

• Initiative and Teamwork

Experience Range: Fresher or Experienced with International Voice process

Our EVP (Employee Value proposition)

• 5 Days working

• 30 Earned Leaves during calendar Year

• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)

• Performance bonus & Loyalty Bonus Benefits

• Standard Salary as per market norms

• Equal career opportunities, No discrimination

• Magnificent & Dynamic Culture

• Festival celebrations & fun events

• Experience

  0 - 6 Years

• No. of Openings

  150

• Education

  B.A, B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office