Voice Process Executive (US Shift) Chennai

CIEL HR SERVICES PVT LTD

Urgent Hiring Requirement

We urgently need to hire approximately 20 candidates (a mix of both entry and mid-level) who can start by July 8th.

Job Descriptions:

Claims Processing Executive (CPE): Requires 6+ months of US/UK BPO experience.

Senior Claims Processing Executive (S-CPE): Requires 2-3 years of US/UK BPO experience.

Both roles will work the night shift (US day shift).

Key Dates:

First round of interviews to be conducted by June 21st.

Conduct direct walk-ins twice a week after confirming the dates with our end.

Screening Tests:

Personality test

Computer literacy test

Typing speed test

Verbal communication test

Please contact me if you need further information regarding the requirements:

Email ID:

Contact us: +91

Job Description

Positions: Claims Processing Executive (CPE) & Senior Claims Processing Executive (S-CPE)

Shift: Night shift (US Day shift)

Location: Chennai, India

Division: Tech Enabled Services (TES)

Reporting to: Process Manager, Healthcare (TES)

Role Overview:

As part of the Tech Enabled Services (TES) Team, the CPE and S-CPE perform all activities involved in the preparation, insurance verification, and retrieval of medical records for US Workers Compensation claims. These roles act as the liaison between key contacts and insurance companies primarily through phone.

Responsibilities:

Contact insurance companies via calls (and emails as necessary) to verify and obtain information, including receipt of insurance claim and bill status.

Analyze and evaluate Workers Compensation claim payments using proprietary software, systems, and tools.

Use payment documentation provided by payers to determine if the medical provider has been reimbursed and perform accurate and timely data entry.

Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documents are processed correctly.

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, Professional Degree

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office