Direct Walk-In Interview For Banking Support-Voice (Male)

ADITHYA IT SOLUTIONS PVT LTD

A banking voice process job involves interacting with customers by phone or video to handle banking inquiries and resolve issues.

Responsibilities

Answering customer calls

Handling customer complaints

Providing information about banking products and services

Helping customers with account management

Identifying opportunities to sell more products and services

Following banking regulations and policies

Documenting customer interactions

Working with other departments

Skills and qualities Good listening and comprehension skills, Good communication skills, Ability to work in a fast-paced environment, Problem-solving skills, and Ability to promote good English grammar.

Other tasks

Making outbound calls

Acquiring leads and following up with them

Handling the end-to-end cycle of a call

Providing quality information to customers

Responding to customers through email and chat

Related terms Banking business process outsourcing (BPO), Voice process associate, and Inbound customer service voice.

• Experience

  1 - 2 Years

• No. of Openings

  3

• Education

  B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech

• Role

  Voice Process Executive

• Industry Type

  Legal / Law / Judiciary

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  OPP, ANS DHIVYAM , NARASOTHIPATTI, NEAR D-MART WAY, SALEM-4