Direct Walk-In Interview For Banking Support-Voice (Male)

ADITHYA IT SOLUTIONS PVT LTD

1 - 2 Years
3 Openings
3.5 - 4.0 Lac/Yr
Posted 54 days ago
Walk in interview
Salem

Key Skills

Resolve Customer Complaints Via Phone Email Mail or Social Media

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Job Description

A banking voice process job involves interacting with customers by phone or video to handle banking inquiries and resolve issues.

Responsibilities

Answering customer calls

Handling customer complaints

Providing information about banking products and services

Helping customers with account management

Identifying opportunities to sell more products and services

Following banking regulations and policies

Documenting customer interactions

Working with other departments

Skills and qualities Good listening and comprehension skills, Good communication skills, Ability to work in a fast-paced environment, Problem-solving skills, and Ability to promote good English grammar.

Other tasks

Making outbound calls

Acquiring leads and following up with them

Handling the end-to-end cycle of a call

Providing quality information to customers

Responding to customers through email and chat

Related terms Banking business process outsourcing (BPO), Voice process associate, and Inbound customer service voice.

Experience
1 - 2 Years
No. of Openings
3
Education
B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech
Role
Voice Process Executive
Industry Type
Legal / Law / Judiciary
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
OPP, ANS DHIVYAM , NARASOTHIPATTI, NEAR D-MART WAY, SALEM-4