Voice Process Associate

Falco Tech Solutions

Job Description:

Effective English oral communication skills

Excellent, analytical, listening and organizational skills

Candidates must be open to relocate to any location and work in shifts (where and when required)

Candidates must be available to join immediately.

Excellent customer service skills and great enthusiasm for helping customers.

Must be able to prioritize, planning work activities efficiently to meet deadlines and high-level goals and complete all job duty requirements

Must be able to adhere to schedule changes based on department and/or business.

Must be an energetic self-starter with the ability to work both independently and within a team.

Excellent time management skills, attention to detail and the ability to multi task

Capacity to handle change, stay open to different ideas, support positive changes

Initiative: Identifying what needs to be done and doing it before being asked or before the situation warrants it

Performance based Hike will be given.

Ability to continually display positive attitude.

Stay current with system information, changes and updates

Speed Efficiency from the candidates.

Team Work to be done.

Perform under pressure.

Regularity & Punctuality

Good time management and leave management.

Adaptability and Flexibility.

Ethic

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  B.A, B.Arch, B.C.A, B.Com, B.E, Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Secondary School

• Role

  Voice Process Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office