Voice Process Associate

Falco Tech Solutions

Job Description:

Effective English oral communication skills

Excellent, analytical, listening and organizational skills

Candidates must be open to relocate to any location and work in shifts (where and when required)

Candidates must be available to join immediately.

Excellent customer service skills and great enthusiasm for helping customers.

Must be able to prioritize, planning work activities efficiently to meet deadlines and high-level goals and complete all job duty requirements

Must be able to adhere to schedule changes based on department and/or business.

Must be an energetic self-starter with the ability to work both independently and within a team.

Excellent time management skills, attention to detail and the ability to multi task

Capacity to handle change, stay open to different ideas, support positive changes

Initiative: Identifying what needs to be done and doing it before being asked or before the situation warrants it

Performance based Hike will be given.

Ability to continually display positive attitude.

Stay current with system information, changes and updates

Speed Efficiency from the candidates.

Team Work to be done.

Perform under pressure.

Regularity & Punctuality

Good time management and leave management.

Adaptability and Flexibility.

Ethic

• Experience0 - 3 Years
• No. of Openings50
• EducationHigher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.Com, B.E
• RoleVoice Process Associate
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office