Voice Process Associate

Annaji Infotech Pvt Ltd

Job Description

Qualification :

- English fluency with US accent / any degree ( with arrears are also welcome )

- Experienced people in the US voice process are preferred, freshers who have excellent English accent can be trained

- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

- He/She must show the willingness to learn new things every time and then.

- Must discuss every matter with its supervisor or team leader to get any issue sorted

- Giving a resolution to the customers or clients should be the whole and sole responsibility.

- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

- Must efficiently set goals and work on so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

Skills :

- Should have good oral and written communication.

- An effective communicator, probably fluid with what he/she is speaking.

- Should be computer literate.

- Should be flexible enough to adapt to any environment or changes happening in the sector.

- Should be patient enough and quite motivated towards learning new things and execute them effectively on day to day basis.

- Should also have a clear view of what the current market trend is.

Salary :

Freshers: 10,000 to 12,000

Experienced: 12,000 to 15,000

If a candidate is good I can afford more salary as well.

Expected Start Date: 22/4/2021

Job Types: Full-time, Walk-In

Salary: 12, - 20, per month

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

• Role

  Voice Process Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office