Job Title: Visa Counselor for USA and Canada Tourist Visa
Job Summary: We are seeking a knowledgeable and customer-focused Visa Counselor specializing in USA and Canada Tourist Visas. As a Visa Counselor, you will be responsible for guiding clients through the visa application process, providing expert advice, and ensuring a smooth and efficient application submission.
Responsibilities:
1. Client Consultation: Conduct thorough consultations with clients to understand their travel plans and visa requirements.
2. Visa Application Guidance: Provide detailed information and guidance on the visa application process, required documentation, and timelines.
3. Document Verification: Review client-provided documents to ensure accuracy and completeness according to embassy requirements.
4. Application Submission: Prepare and submit visa applications accurately and promptly, adhering to embassy guidelines and regulations.
5. Follow-up and Updates: Keep clients informed about the status of their visa applications and provide updates as necessary.
6. Client Relationship Management: Build and maintain strong client relationships by delivering exceptional customer service and addressing queries and concerns promptly.
7. Compliance and Regulations: Stay updated on visa policies, regulations, and procedural changes for the USA and Canada.
8. Problem Resolution: Assist clients in resolving any issues or challenges related to their visa applications.
Requirements:
Proven experience as a Visa Counselor or in a similar role, specializing in USA and Canada Tourist Visas.
In-depth knowledge of visa application procedures, documentation requirements, and embassy regulations for the USA and Canada.
Strong customer service and interpersonal skills with a client-focused approach.
Excellent communication skills, both verbal and written.
Ability to work independently and handle multiple clients simultaneously.
Attention to detail and accuracy in document preparation and submission.
- Experience1 - 5 Years
- No. of Openings5
- EducationHigher Secondary, Secondary School, Diploma, B.A, B.Com
- RoleVisa Counsellor
- Industry TypeHotel / Restaurant / Hospitality
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office