At VenueMonk we are changing the way people plan events and we are looking for creative and passionate people to join us on our journey.
We believe making something complicated is easy, but changing anything from complicated to simple is difficult. Currently planning an event is really complicated, requiring a considerable amount of time and effort from the person planning an event. Our aim is to change that and make event planning a quick and hassle-free process by bringing standardization in the industry.
If you too share the same vision and can relate to the problem we are solving, we would love to have you as a part of our team and re-define the Event Planning Experience!
Description:
We’re looking for an ambitious and energetic graduate/experienced person to join our talented team of Venue Experts. You’ll play a key role in keeping our most important customers happy and helping to take VenueMonk to the next level.
Responsibilities:
The role is varied, and you will be expected to provide direction on identifying your own priorities, but initial responsibilities will include:
1. Liaising with customers to help them find the perfect venue/vendor for their event using call/whatsapp/email and act as a virtual agent between the clients and venues.
2. Understanding the requirement of customers in detail and explaining them the different properties available
3. Consistently develop a community of repeat customers by building rapport.
4. Ability to problem-solve and contribute ideas to improve service for customers.
Requirements:
1. Preferably female candidates with 2-3 years experience in the relevant field.
2. Excellent communication and negotiation skills.
3. Fluent in English and Hindi.
3. Comfortable with Microsoft Office (Word, Excel & PowerPoint).
4. Comfortable working 6 days a week.
5. Event planning experience is a plus.