Hiring For VRM (Virtual Relationship Manager)

Club Mahindra Holidays & Resorts

Hi,

Greeting for the day !!

We have an urgent job opportunity for VRM (Virtual relationship Manager) – Inside Sales role for Mumbai ( Saki Naka - Chandivali ) location.

Please find below the Job Description -

Job Responsibilities: VRM (Virtual Relationship Manager) – Inside Sales

• Contacting potential or existing customers to pitch them about Club Mahindra membership.

• Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation.

• Ensure minimum EMIs are collected as per the payment plan sold to the customer.

• Drive monthly unit and revenue targets.

• Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.

• Handling and addressing customer escalations (if any).

• Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.

Skills -

• Proven experience as an end-to-end sales executive (Inside sales) only.

• Proven track record of successfully meeting sales targets preferably through a virtual mode.

• Good knowledge of relevant Excel, and telephone systems & able to pitch using presentations.

• Ability to learn about products and services, describe/explain them to prospects and drive sales closure.

• Cool-tempered and able to handle rejection.

• Outstanding negotiation skills with an ability to resolve issues and address complaints.

Working days - 6 Days working (Work from office)

(Saturday and Sunday Compulsory working can take a week off between Monday to Friday any one day)

• Experience

  1 - 7 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Virtual Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office