Disclaimer: All applicants must provide a portfolio of relevant previous work and/or projects to be considered for this position.
Job Description:
The role of the Amazon Virtual Assistant is to provide specialized support in managing and optimizing Amazon-related tasks. This individual should be well-versed in the nuances of Amazons platform, from product listing to customer service management. A strong understanding of the Amazon marketplace ecosystem, its algorithms, and best practices is vital.
Key Responsibilities:
Monitor and manage inventory levels, ensuring timely restocking and minimizing stockouts.
Handle customer inquiries, reviews, and feedback, ensuring high levels of customer satisfaction.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Conduct keyword research and implement effective SEO strategies for product visibility.
Collaborate on Amazon Advertising campaigns, including Sponsored Products, Brands, and Display Ads.
Monitor competitor activity, pricing, and customer feedback.
Manage and process Amazon FBA shipments, ensuring compliance with Amazons guidelines.
Stay updated with any changes in Amazons policies, terms of service, or algorithms.
Assist with the launch of new products, including initial listings, promotions, and advertising.
Qualifications:
Previous experience with Amazon Seller Central or Vendor Central is a must.
Proficiency in tools like Jungle Scout, Helium 10, or similar Amazon research tools.
Strong analytical skills with the ability to interpret sales data and market trends.
Exceptional written communication skills, especially in crafting product descriptions.
Ability to multitask and prioritize tasks based on urgency and importance.
Familiarity with Amazons advertising platform and strategies.