V-KYC Executives

Enexperts Consulting (Opc) Pvt. Ltd.

Video call customers to complete the Full KYC

Verify the details submitted by the customer while opening the account and Documents submitted are matching

Ensure VKYC is completed by the Right Party only

Should maintain a good relationship with the customer throughout the KYC process.

Cross-sell other banking products.

Give complete and correct information on all the products pitched to the customer

Take call backs in case the customer is busy and ensure the follow up is done on time

Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

Meet targets on conversion and Cross selling as defined from time to time.

Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

Adherence to Information Security norms & quality process norms.

To be aware of and comply with any updates about the process

Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

Share your cv to HR - Shweta Singh

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Any Bachelor Degree

• Role

  V-KYC Executives

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office