Designation - Resolve Customer Quires
Education - Graduate & Post Graduate
Experience - Fresher Most Welcome/Computer Knowledge & Excel Must. Sales & Hospitality Candidate Will Be First Preference.
Salary - /- Per Month
Gender - Male & Female Can Apply
Location - Pitampura & Saraswati Vihar
Duties & Responsibilities------
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Listen carefully to the person who is angry. ...
Let your customer vent for a few minutes if necessary. ...
Show empathy for your customer's concerns. ...
Thank your customer for complaining. ...
Sincerely apologize even if you are not the cause of the problem. ...
Get the facts. ...
Offer a solution.
Note - Charges Apply
Only Serious Candidate Apply
Experience
0 - 1 Years
No. of Openings
15
Education
B.A, B.C.A, B.Com, Any Bachelor Degree, Professional Degree, Post Graduate Diploma
Role
Data Entry Operator
Industry Type
Office Equipment / Automation
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office