PREFFERED LANGUAGES : English & Hindi Mandatory
ROLES & RESPONSIBILITIES
1. Building and maintaining relationships: Developing strong and trusting relationships with clients or customers by understanding their needs, preferences, and goals. Act as the main point of contact and establish regular communication to ensure client satisfaction.
2. Account management: Managing and growing existing client accounts by identifying opportunities for upselling or cross-selling products or services. Monitoring account performance, addressing any concerns or issues, and ensuring client retention.
3. Needs assessment: Conducting thorough needs assessments to understand clients' requirements, challenges, and objectives. Identifying opportunities to provide value and recommending appropriate products, services, or solutions to meet their specific needs.
4. Communication and coordination: Maintaining effective and proactive communication with clients through various channels such as phone calls, emails, meetings, and presentations. Coordinating with internal teams to ensure seamless service delivery and addressing client needs effectively.
5. Problem-solving: Identifying and resolving issues, concerns, or conflicts that may arise during the client relationship. Taking a proactive approach to anticipate and address potential problems, and finding solutions that meet both the client's needs and the organization's objectives.
6. Sales support: Assisting the sales team in identifying and pursuing new business opportunities. Providing client information, market insights, and support during the sales process to help acquirenew clients or expand the organization's client base.
7. Relationship growth and retention: Developing strategies to grow and deepen client relationships. Providing personalized attention, identifying opportunities for additional value, and fostering long-term partnerships to ensure client loyalty and retention.
Experience
0 - 2 Years
No. of Openings
50
Education
Higher Secondary, Any Bachelor Degree
Role
Urgent opening For Relationship Manager (Female Candidates P
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
2/718A serene flat, 2nd street, kazura garden, Neelankarai, Chennai