Urgent Hiring For Bike Service Advisor

AZ Automotive Solutions Pvt Ltd

Roles and Responsibilities

1) Scheduling and arranging appointment with the customers/clients

2) Reception and Job Order creation

3) Co-ordinate between the customer & garage

4) Check repairs and execution of ongoing work in the garage

5) Quality control and preparation for vehicle delivery

6) Vehicle on time delivery and billing to customer

7) Planning of Existing and new customer acquisition

8) Vehicle Pickup and delivery management

9) Customer Satisfaction and Complaint Management

10) Process implementation for cost control

11) Monitoring of metrics of the technicians

Desired Candidate Profile

Strong communication skills, both written and verbal

Strong customer service skills in order to handle customer complaints and questions effectively

Critical thinking, organization, time management and problem-solving skills to perform their job successfully

Ability to interpret technical terms to the customers

Patience to cope with different customers personalities

Decision-making skills

Proficiency with industry-specific software

Analytical thinking

Perks and Benefits

On achieving weekly/monthly targets, attractive incentives on offer. Medical insurance to be provided, uniforms will be provided to employees

• Experience

  1 - 7 Years

• No. of Openings

  4

• Education

  Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree

• Role

  Bike Service Advisor

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office