Urgent Hiring For Bike Service Advisor

  • icon job experience 1 - 7 Years
  • icon job opening 4 Openings
  • icon salary 1.8-2.5 Lac/Yr
  • icon job location Chennai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Communication Skills Customer Management Complaint Management Manpower Handling Bike Service Automobile Service

Job Description

Roles and Responsibilities

1) Scheduling and arranging appointment with the customers/clients

2) Reception and Job Order creation

3) Co-ordinate between the customer & garage

4) Check repairs and execution of ongoing work in the garage

5) Quality control and preparation for vehicle delivery

6) Vehicle on time delivery and billing to customer

7) Planning of Existing and new customer acquisition

8) Vehicle Pickup and delivery management

9) Customer Satisfaction and Complaint Management

10) Process implementation for cost control

11) Monitoring of metrics of the technicians

Desired Candidate Profile

Strong communication skills, both written and verbal

Strong customer service skills in order to handle customer complaints and questions effectively

Critical thinking, organization, time management and problem-solving skills to perform their job successfully

Ability to interpret technical terms to the customers

Patience to cope with different customers personalities

Decision-making skills

Proficiency with industry-specific software

Analytical thinking

Perks and Benefits

On achieving weekly/monthly targets, attractive incentives on offer. Medical insurance to be provided, uniforms will be provided to employees
  • Experience

    1 - 7 Years

  • No. of Openings

    4

  • Education

    Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree

  • Role

    Bike Service Advisor

  • Industry Type

    Automobile / Auto Ancillaries

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About AZ Automotive Solutions Pvt Ltd

We provide various package for service which has been meticulously curtained to meet us requirements. Be it Cars or Bikes we are there for you always, we provide complete transparency to customers and satisfy their needs, provide an opportunity to serve you and we guarantee that you will not be disappointed because customer satisfaction is the first and foremost thing that we aim for, Be it night or day we will be buy your side Alwayz. So what are you waiting for download the app and Autozang your car.
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