Travel Sales & Operation Executive

Job Description

Dealing with clients

Dealing directly with clients and suppliers in the UK and overseas by telephone, and e-mail regarding:

Making amendments to bookings

Confirmation of online bookings

Client queries

Cancellations

payments follow-up with clients.

Servicing Requests (. meal requests, wheelchair access)

Dealing with emergency situations

Directing enquiries to relevant departments

Liaising with other departments

. knowledge of Excel

. Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations

Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers

Book transportation, make hotel reservations and collect payment/fees

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Deal with occurring travel problems, complaints or refunds

Attend travel seminars to remain updated with tourism trends

Enter data into our software and maintain client files

Network with tour operators

Maintain statistical and financial records

Meet profit and sales targets
  • Experience

    1 - 2 Years

  • No. of Openings

    10

  • Education

    Vocational Course, Professional Degree, B.A

  • Role

    Travel Sales Executive

  • Industry Type

    Travel / Tourism

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Lights in Dark Travel and Events Pvt Ltd

LiD Travel is a renowned star on the Indian hospitality horizon. We take this opportunity to introduce LiD Travel as a firm which has all the solutions to your queries related to tours and events.
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