Roles and Responsibilities
TC assist clients in booking a holiday package of their choice. The role demands sales and operations for Fixed Departures/ Group Packages in Europe and other long haul destinations. In this role, you will help provide quotes to find the best value options available and make bookings for transport, accommodation, sightseeing activities and other travel related activities a client may need.
Handling traveller queries and taking travel requirements
Understand clients requirement and offer packages accordingly
Coordinating with operations team.
Handling operations/sales for outbound tour enquiries (Understanding of European destination is preferred)
Create bookings / reservations for customers, Prepare itineraries, tour costing, hotel booking and customization of international / outbound tour packages
Providing excellent customer service experiences - Taking care of any customer escalation post booking and helping with appropriate resolution
Assisting clients with visa processing, flight ticketing and pre-trip formalities
Post sales file operations, Invoicing
Achieve the assigned sales targets
Responsible for generating revenue for the company.
Responsible to ensure that the tour is operated smoothly
Desired Candidate Profile
Excellent communication and interpersonal skills is must
Have passion for Sales and customer service is must
Knowledge of Online booking of flights, hotels, etc. preferred but not a constraint
Good knowledge of major international travel destinations preferred but not a constraint
Must have knowledge of world geography, hotels & airport preferred but not a constraint
Candidates from travel / Airlines / Hospitality industry will be preferred
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Resume Exposure
1 - 3 Years
3 Openings
2.0-3.0 Lac/Yr
Face-to-Face interview