* Should have good knowledge Domestic destinations especially North & South India
* Should have excellent communication skills
* Reservations
* Amendments
* Hotel confirmation
* Web confirmation E-mails
* Adding Special request
* Marketing Scheme and Assistance
* Taking payment by Electronic payment gate way
* Handling calls and resolving passenger’s queries regarding booking confirmation, change in travel plans re-issues, tour rates and cancellations, seats , wheel chair and meal request.
* Providing excellent customer service to existing & potential clients, maximizing the opportunity for repeat business.
* Improve visibility of the product and update information on destination.
* Guiding clients on destinations and making arrangements for transportations, hotel accommodations, car rentals.
* Responsible to achieve sales targets and maintain high yield revenues.
* Provide regular and effective timely updates to agents through regular visits, tele-calling & emails..