Job Title: Tour Agent
Job Summary:
The Tour Guide is responsible for leading groups of tourists through specified locations, offering them informative, engaging, and well-researched commentary. The guide ensures visitors have a memorable and educational experience while providing excellent customer service.
Key Responsibilities:
Conduct Tours: Lead groups of tourists through specified destinations, explaining the history, culture, and key features of the sites visited.
Provide Information: Offer engaging, accurate, and informative commentary in a clear and friendly manner.
Ensure Safety: Ensure all safety guidelines and regulations are followed, including managing group size and behavior to maintain order.
Engage with Tourists: Interact with guests, answer questions, and provide personalized information about local culture, history, and traditions.
Manage Group Dynamics: Maintain a positive atmosphere, manage group timing, and ensure that all participants stay on schedule.
Provide Customer Service: Handle any customer complaints or issues that arise during tours with professionalism and care.
Provide Recommendations: Suggest local restaurants, shops, and other attractions to enhance the visitors' overall experience.
Maintain Knowledge: Stay updated on current information regarding the tour sites, new exhibits, seasonal events, and local news relevant to the area.
Promote Safety: Ensure the groups safety by monitoring the environment and responding quickly in case of emergencies.
0 - 1 Years
28 Openings
3.0-4.3 Lac/Yr
Online interview
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