Job Title: Travel and Tourism Industry Freshers with Excellent Communication Skills
Job Location: Trichy
Job Type: Full-time
Company Overview:
Cholan Tours Pvt Ltd has established itself as one of the fastest growing reputed DMC (Destination Management Company) in India offering a personalized service to clients since 1999. Over the past 23 years, we have built our solid reputation on the quality of the service we offer. As an Inbound Tour Operator, we aim to offer our clients a world class service, maintaining consistent service quality with a personal touch. Being more than 2 decades into the industry as a reputed Tour Operator, we are the first ever company to have a strong & close network of own offices throughout India.
Job Description:
We are seeking entry-level professionals to join our dynamic team as Travel and Tourism Industry Freshers. This role is perfect for individuals who are passionate about travel, have outstanding communication skills, and are eager to learn and contribute to the success of our company. As a Travel and Tourism Industry Fresher, you will be an integral part of our organization, responsible for various tasks related to customer service and support.
Key Responsibilities:
1. Customer Service:
o Interact with clients via phone, email to provide information, answer inquiries, and offer assistance.
o Ensure excellent communication and rapport-building with clients to understand their needs and preferences.
o Handle customer feedback and resolve any issues or concerns promptly and professionally.
2. Travel Planning and Booking:
o Assist clients in planning their trips, including selecting destinations, accommodations, and activities.
o Use booking systems and tools to make reservations for flights, hotels, transportation, and tours.
o Provide clients with detailed itineraries and travel-related information.