Trainer

  • icon job experience 1 - 3 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview
Key Skills

Excel Sheet Excel Powerpoint Powerpoint BPO Experience BPO Trainer

Job Description

JOB DESCRIPTION

 Communicating with teams,Managers & relevant stakeholders to identify training needs

 Design content & develop training programs(in house/outsourced) for employees

 Train New Joiners on Indiamart product & processes

 Track and report completion of training sessions

 Publish monthly/quarterly training reports

 Deliver training updates to the business

 Revise and update the content when required

 Design and develop the regular assessments to understand the effectiveness of the training

 Track individual performance during and after the trainings and conduct refresher sessions on need basis

 Should be aware about BPO training matrices, TNA, TNI, Attrition, NHT/PKT Refresher
  • Experience

    1 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    BPO Trainer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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