Trainer

  • icon job experience 1 - 3 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview
Key Skills

Excel Sheet Excel Powerpoint Powerpoint BPO Experience BPO Trainer

Job Description

JOB DESCRIPTION

Communicating with teams,Managers & relevant stakeholders to identify training needs

Design content & develop training programs(in house/outsourced) for employees

Train New Joiners on Indiamart product & processes

Track and report completion of training sessions

Publish monthly/quarterly training reports

Deliver training updates to the business

Revise and update the content when required

Design and develop the regular assessments to understand the effectiveness of the training

Track individual performance during and after the trainings and conduct refresher sessions on need basis

Should be aware about BPO training matrices, TNA, TNI, Attrition, NHT/PKT Refresher
  • Experience

    1 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    BPO Trainer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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