Job description
Identifying and guiding patients to great hospitals as well as good places to visit.
Knowledge of topography and major tourist destinations as well as the various treatments offered by famous doctors and different hospitals is preferable
Strategic relationship with domestic and international hospitals, healthcare facilitators and other persons involved with patient care.
Listing with international corporate, embassies, doctors, insurance companies, hospitals, healthcare facilitators and other ventures involved with patient care.
Meeting and Greeting patients at Airport, Bus Station and Rail Station.
Ensuring initial response time of less than hours for domestic and overseas queries.
Develop and execute Annual Marketing Plan for International Patient Services
Regular follow ups, content for promotion (Brochures, Video testimonials, Corporate Gifts etc.)
Find new business development opportunities in focus geographies
Generating business through active engagements with existing partners and appoints new partners.
Research about clinics, hospitals and business partners in local and abroad for partnership
Serving as liaison and mediator between patients and healthcare providers and tourism enterprises
Understanding language and cultural barriers for easy transition (Bengali, Hindi and English are must)
Qualification and Experience
Any Bachelor s or Master s Degree mandatory
1 or 2 years Medical Tourism Experience or Hospitality Sales & Marketing candidates will be preferred
Excellent client service skills, customer visits required
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
Strong ability to overcome customer objections and concerns; ability to quickly learn new medical advances