Job Title: Tour Manager
Company: Lavanya Forex & Holidays Pvt. Ltd.
Location: Ravipuram, Ernakulam
Job Type: Full-time
Responsibilities:
Planning and Coordination: Design and plan unique travel itineraries, considering client preferences, budget constraints, and logistical considerations.
or Management: Collaborate with hotels, transportation providers, and other partners to ensure seamless execution of tours.
nt Communication: Provide excellent customer service by effectively communicating with clients, addressing inquiries, and offering travel advice.
lem Solving: Handle unexpected challenges during tours, ensuring quick and effective resolutions to maintain a positive client experience.
ination Knowledge: Stay updated on travel trends, local attractions, and cultural nuances of various destinations to enhance tour offerings.
mentation: Prepare and maintain detailed tour documentation, including itineraries, booking confirmations, and travel vouchers.
Qualifications:
rience: Proven experience in a similar role within the travel industry, with a track record of successful tour planning and execution.
unication Skills: Excellent verbal and written communication skills in English. Additional languages are a plus.
3. Organizational Skills: Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.
omer Focus: A customer-centric mindset with a passion for delivering outstanding travel experiences.
lem-Solving: Ability to think on your feet and find creative solutions in challenging situations.
ntion to Detail: Meticulous attention to detail is needed to ensure accuracy in tour planning and documentation.
Proficiency: Familiarity with travel management software and a good understanding of online booking platforms.
Note : Only Experienced candidates in similar job may apply.