We are seeking a dynamic and experienced Travel/Tour Consultant to join our team. As a Travel/Tour Consultant, you will play a crucial role in creating memorable and seamless travel experiences for our clients. Your responsibilities will include:
Client Consultation:
Engage with clients to understand their travel preferences, interests, and requirements.
Provide expert advice on destination options, travel itineraries, and accommodation choices.
Itinerary Planning:
Develop customized travel itineraries based on client preferences, budget constraints, and travel restrictions.
Ensure itineraries include a variety of activities and attractions to meet diverse client interests.
Reservation Management:
Handle bookings for flights, accommodations, transportation, and other travel-related services.
Confirm reservations and provide clients with detailed travel documentation.
Destination Knowledge:
Stay informed about global travel trends, visa requirements, and local regulations.
Provide up-to-date information on various destinations, including cultural highlights, attractions, and local cuisine.
Customer Service:
Offer excellent customer service before, during, and after the trip.
Address client concerns and inquiries promptly and professionally.
Budget Management:
Work with clients to establish and manage travel budgets.
Source cost-effective options while maintaining high-quality standards.
Collaboration:
Coordinate with travel partners, airlines, hotels, and tour operators to secure the best deals and services for clients.
Problem Resolution:
Proactively identify and resolve any issues or challenges that may arise during the travel process.
Sales and Marketing:
Contribute to the promotion of travel packages and services.
Actively participate in marketing initiatives to attract new clients.
Documentation and Record Keeping:
Maintain accurate records of client interactions, reservations, and travel details.
Ensure compliance with company policies and industry regulations