Ticketing staff, also known as ticketing agents, reservation agents, or ticketing executives, help customers plan and book travel. Their responsibilities include:
Selling tickets: Issue and confirm tickets for flights, trains, events, and more
Making reservations: Assist customers with making and changing reservations, including seating preferences and special requests
Providing customer service: Address customer inquiries, resolve issues, and offer travel-related advice
Handling payments: Handle payments, refunds, and payment-related inquiries
Maintaining records: Maintain accurate records of transactions, passenger information, and ticketing-related paperwork
Providing information: Provide information about flights, prices, availability, and event details
Assisting with boarding: Assist passengers with the boarding process, including verifying tickets and travel documents, managing boarding queues, and ensuring timely departures
Baggage handling: Tagging and checking baggage, ensuring proper weight and compliance with security regulations
Ticketing staff can work for airlines, bus companies, railroads, and cruise lines.
- Experience0 - 2 Years
- No. of Openings50
- EducationHigher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.Com, B.Sc
- RoleTicketing Staff
- Industry TypeHotel / Restaurant / Hospitality
- Gender[ Male / Female ]
- Job CountryIndia
- Type of JobFull Time
- Job TypeWork from Office
- Face interview locationskytech aviation pvt ltd rajouri garden