Ticketing Staff

Skytech Aviation Services Pvt Ltd

The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers.

You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflow

Extensive knowledge of ArchTics, Outbox and NLIVEN ticketing software

Ability to handle high volume of customer interaction while delivering exceptional service

Professionally assist and follow through with resolution of guest complaints

Sell tickets, season passes, lessons

Assist in the resolution of all guest complaints

Fluency in Arabic would be an advantage

Exceptional processing of tickets, be it new issues, refunds or exchanges, including all calculations

Supervising internal ticketing operations, including staff

Providing world-class phone and email customer service to our diverse clientele, from patrons needing assistance with web bookings to concierge desks purchasing tickets for their guests

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  B.A, B.C.A, B.Com, B.Sc, Diploma, Higher Secondary, Secondary School, Vocational Course

• Role

  Ticketing Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  C-5,3rd floor, shivaji marg, Vishal enclave, opposite to metro pillar no. 418 rajouri garden, delhi