Ticketing Executive

Skyview India Academy Private Limited

A ticketing executive's job description may include:

Customer service: Providing support to customers by answering questions, handling queries, and resolving issues

Reservations: Making and confirming reservations for customers

Ticketing: Issuing tickets, re-issuing tickets, and canceling tickets

Refunds: Handling refunds for customers

Travel information: Providing information about travel arrangements, such as routes, schedules, prices, and availability

Liaison: Liaising with airlines on special requests, such as extra seats or meal requests

Record keeping: Maintaining accurate records of transactions and customer interactions

GDS: Working with GDS tools like Galileo, Amadeus, and Sabre

Upselling: Identifying opportunities to upsell or cross-sell

Feedback: Capturing and applying feedback from agents

Teamwork: Providing support to fellow team members and functions

Ticketing executives may work for airlines, bus companies, railroads, and cruise lines.

contact no.-

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Higher Secondary, Secondary School, Vocational Course

• Role

  Ticketing Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  skytech aviation services pvt. ltd.