Urgent Requirement For Ground Staff Ticketing

Alliance Aviation Service

Our company is looking to fill the role of ticketing agent. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you dont fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for ticketing agent

Ensuring consistency in customer service

Training ticket agents

Updating the Ticketing Operations Manual

Collaborating with partner box office managers on all operational issues, including refunds, promotional builds, discrepancies and troubleshooting

Monitoring systems for irregular ticket booking behavior

All other duties as assigned by the Ticketing Supervisor and the Director of Revenue Management and Ticketing, Resident Shows Division

A high-school or vocational-school diploma

0-1 years of relevant experience in a box office or call center, including experience supervising staff

Excellent organizational skills and strong team player qualities

The ability to work variable shifts between 11

Qualifications for ticketing agent

Passion for delivering customer service

Proven ability to resolve problems to the full satisfaction of the customer

Ability to adhere to Management Policy and target sales mix to achieve maximum revenue

Passion for delivering the exceptional customer focus

Able to converse in Arabic would be an advantage

You must be willing to work shifts

• Experience

  0 - 1 Years

• No. of Openings

  340

• Education

  Higher Secondary, Secondary School

• Role

  Ticketing Agent

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office