Roles & Responsibilities:
Acquisition of SEPL/BL loan customers in the identified segment and reference generation from the specified catchment area.
Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met, Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/ multi funding requirements and key DST's are appropriately incentivized.
Ensuring quality portfolio by minimizing delinquency and rejection, Extensive knowledge and understanding of retails assets, products and operations, Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice
Ensure the successful adoption of internal compliances & regulatory framework across the business
Secondary Responsibilities:
Recommend process changes in order to improve service efficiency and quality across the assigned area
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
Leverage in-house synergies through collaboration with internal stakeholders
Managerial & Leadership Responsibilities:
Attract and retain best-in-class talent for key roles in their reporting structure
Key Success Metrics:
Increased Profitability, Assets Under Management (AUM), Portfolio Quality, Total No. of Customers, Number of Customer Acquisitions
Educational Qualifications:
Graduate Any (Full Time)
Language Proficiency
Fluent in verbal and non verbal English & Hindi Languages
Date : 18th Feb 2023
Time : 11:00 am to 3:00 pm
Venue:IDFC First Bank, Delhi Rajendra Place,Plot No. 6B , Pusa Road,Rajendra Place,New Delhi,