Telecaller

Om Shiv Placement & Consultancy Services

2 - 6 Years
3 Openings
1.8-3.0 Lac/Yr
Sonipat
Face-to-Face interview

Key Skills

Basic Computer Knowledge English Communication Skills Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in

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Job Description

Responsibilities

# Answering phones and explaining the services offered by the organisation.

# Contacting existing customers as well as prospective customers using scripts.

# Obtaining customer information and other relevant data.

# Asking questions to the customer and understanding their specifications.

# Resolving queries and issues related to the services.

# Making recordings of all the sales phone calls and sales deals.

# Maintaining the database of the customers on a regular basis.

# Suggesting solutions based on customer’s needs and requirements.