Telecaller

Junior Kuppanna Kitchens Pvt Ltd

Blue Koi is interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales (Franchise) Department.

The main goal is to boost our conversions or any other sales calls by reaching out to the existing customers as well as potential customers.

As a Telecaller, you are responsible for handling sales or lead conversion over the phone entirely.

You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

Responsibilities

# Answering phones and explaining the product and services offered by the company.

# Contacting existing customers as well as prospective customers using scripts for different clients.

# Obtaining customer information and other relevant data.

# Asking questions to the customer and understanding their specifications.

# Resolving queries and issues related to the products and services.

# Taking and processing product orders in a professional manner.

# Maintaining the database of the customers on a regular basis.

Requirements 

# High school diploma or equivalent.

# Work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.

# Exceptional language skills in English and Tamil. Hindi & Telugu would be an added advantage.

# Great interpersonal skills.

# Strong organizational skills.

# Ability to work in a team or individually as and when required.

# Ability to manage and handle multiple tasks.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office