Telesales Representative

Opulence Marketing Management

0 - 2 Years
10 Openings
0.8-1.3 Lac/Yr
Kaikhali Kolkata
Face-to-Face interview

Key Skills

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Job Description

Goal is to boost sales by reaching out to potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely and solving questions in regard to the banking products provided by the company.

You are required to understand the customer’s requirements and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

You should be an excellent communicator along with convincing abilities. Amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

Responsibilities

• Calling customers and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Suggesting solutions based on customer’s needs and requirements.

Requirements

• High school diploma / Graduate or equivalent with good communication skills in English.

• Freshers / Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department (preferable).

• Professional certification sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.