Diploma required
Minimum 3 years experience in sales (lead generation preferred)
2+ years experience telemarketing a plus
Excellent phone manner and articulation
Ability to type a minimum of 40 WPM (words per minute)
Results-driven and willing to work on a commission basis
Ability to cope with rejection daily.
Perform script (with necessary adjustments) to ensure consistency of the sales program
Answer potential clients’ questions about home improvement projects or goals
Generate between 5 and 15 sales leads per day
Set appointments with prospective customers based on our associates’ schedules
Place phone calls to potential clients from our computerized directory
Maintain computer, telephone and other equipment
Train other telemarketers when required
Communicate any problems, concerns or questions to the supervisory staff
Refer customer complaints to the supervisor for quality control
Communicate respectfully and politely with potential customers at all times
Calls potential customers to sell [products or services.]
Shares the selling points for the [products or services.]
Answers questions about the [products or services.]
Recommends [products or services] based on their needs.
Completes orders and notifies the appropriate department.
Takes detailed call notes and records any feedback.
Keeps contact and financial information confidential.
Uses popular telemarketing software.
Meets or exceeds quarterly sales goals.