Telesales Executive

Valiant Biztech

Overview:

We are looking to for an experienced Telesales Manager to head up our growing Telesales team. As a Telesales Manager, you will be responsible for setting weekly and monthly sales targets, training new Telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

To ensure success as a Telesales Manager, you should have experience with Telesales, advanced managerial skills, and the ability to multitask. A top-notch Telesales Manager provides strong guidance and assistance to the Telesales team, ultimately boosting company sales.

Key Duties & Responsibilities:

Implementing sales strategies.

Monitoring call metrics; track effectiveness in call time, quality and customer experience

Managing the Telesales team

Setting weekly and monthly sales targets.

Maintaining customer relationships.

Training junior Telesales staff

Compiling and presenting sales reports

Skills Required:

Previous experience working as a Telesales Manager (Experience in Telesales / BPO preferred)

Solid managerial and sales skills.

Ability to shift gears

Candid, Vocal, Honest

Ability to perform under pressure.

Ability to write and present reports.

Excellent organizational skills.

Qualifications & Experience:

Bachelors degree in Marketing, Human Services or similar field.

Thorough expertise of Excel and CRM

Experience in process design, management, optimization and analytics

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Telesales Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office