Telesales Executive / Customer Service Executive

Neema Sales Llp

Neema Sales, a Mumbai Based Distribution Company, Exclusively Handles the Front End of Marketing for Its Partner, Hendel Pro, from Russia. Hendel Researches and Manufactures Lifestyle Products Ranging from Fairness Creams, Slimming Tablets & An Entire Range of Sexual Wellness Products.
at Neema Sales, the Team Will Handle Cold Calling, Client Interaction, Sales and Logistics in India for Hendle Pro Products.
the Objective of Neema Sales is to Establish Telephonic Contact with the Interested Client, Explain the Product and Address Client Concerns with the Aim of Converting the Lead Into a Client.

full Time Agent Job Duties:

--> Obtains Client Information By Answering Telephone Calls; Interviewing Clients; Verifying Information.
--> Establishes Policies By Entering Client Information; Confirming Pricing.
--> Informs Clients By Explaining Procedures; Answering Questions; Providing Information.
--> Maintains Communication Equipment By Reporting Problems.
--> Maintains and Improves Quality Results By Adhering to Standards and Guidelines; Recommending Improved Procedures.
--> Updates Job Knowledge By Studying New Product Descriptions; Participating in Educational Opportunities.
--> Accomplishes Sales and Organization Mission By Completing Related Results as Needed.
agent Skills and Qualifications:
verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking